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Which countries do you ship to?
We ship to Malaysia and Singapore at the moment.
Is there free shipping?
Yes! Free shipping for orders above MYR 150 (WM) or MYR 200 (EM)
What is the shipping cost?
West Malaysia : MYR 8 ( 1 – 3 days )
East Malaysia : MYR 14 ( 3 – 6 days )
Singapore : ( 3 – 8 days )
0.5 – 0.9 kg – MYR 28
1.0 – 1.9 kg – MYR 53
2.0 – 2.9 kg – MYR 60
3.0 – 3.9 kg – MYR 68
4.0 – 4.9 kg – MYR 78
How do I make payment?
We accept Online Payment through iPay88 Gateway and Offline Banking. Click HERE for more information
After Offline Banking, what should I do next?
Kindly take a clear snapshot of the Cash Deposit or Internet Banking Transaction Receipt, and upload the file to the Bank Transfer Portal for payment verification (Bank Transfer Portal can be found Orders > View > Choose File). The balance owed to the customer will be returned in the form of wallet fund.
When will my order be shipped?
Your parcel will be dispatched within 24 – 48 hours once the payment is verified, unless the order placed over a weekend or on a public holiday – if this is the case, it will be dispatched on the next business day.
How do I track my parcel?
Tracking number will be emailed to you once the order is dispatched.
What is Wallet?
Our wallet system is a payment system that acts as a visual wallet. Balance and refund will be credited to the “wallet”, which can be used for the next purchase. Wallet Funds has no expiry date.
What is Point?
We want to reward you for your purchase. Every MYR 1 spent is equivalent to 1 point.
How do I redeem my points?
You can redeem your points for a discount at the Shopping Cart page. Just click “Apply Discount” will do! ; )
The size doesn’t fit me. Can I exchange for a different size?
Yes, you can exchange for a different size within 14 days from the parcel received date. Shipping cost will be beared by the Customer. Our delivery & Return Policy