Payment


HOW TO ORDER?

1. Select the item that you wish to purchase.
2. Proceed to the checkout page where you fill in your personal information.
3. Make your payment either by iPay88 Payment Gateway or Direct Bank Transfer.
4. You will direct to a page where you will be given an Order Number. Please use your Order Number as the payment reference.

For Direct Bank Transfer, kindly take a clear snapshot of the ATM or Internet Banking Transaction Receipt, and upload via this form. Any balance owed to the customer will be returned in the form of wallet fund.

Beneficiary Details: MAYBANK
Beneficiary Account Number: 5699 6300 6922
Beneficiary Name: STARLIGHT FASHION BOUTIQUE

(You will receive an email regarding the order. If you cannot find the email, do check spam folder)

** Unpaid order will be cancelled after 2 days.

HOW DO I MAKE PAYMENT?

All transactions are made in Malaysian Ringgit (MYR) via Online Banking & Offline Banking.

You can use any of the payment types listed below via iPay88 payment gateway which accept online banking.
  – Maybank2u
  – Alliance Online
  – AmBank Group
  – RHB Online
  – Hong Leong Bank
  – FPX
  – CIMB Clicks
  – AffinBank
Upon checking out your order, you will be directed to iPay88 payment gateway payment page. Please kindly make payment immediately via the iPay88 popup page to secure your order.


You may also choose Direct Bank Transfer which allows you to make payment at Bank Counter or ATM/Cash Deposit machines.
Beneficiary Details: MAYBANK
Beneficiary Account Number: 5699 6300 6922
Beneficiary Name: STARLIGHT FASHION BOUTIQUE

Kindly take a clear snapshot of the ATM or Internet Banking Transaction Receipt, and upload via this form. Any balance owed to the customer will be returned in the form of wallet fund.

How do I apply COupon?

If you have a coupon, you can apply it in the shopping cart page or checkout page.

What should I do after I made payment via direct bank transfer?

Once you have made payment at Bank Counter or ATM/Cash Deposit machines. Kindly take a clear snapshot of the ATM or Internet Banking Transaction Receipt, and upload via this form. Any balance owed to the customer will be returned in the form of wallet fund.

Beneficiary Details: MAYBANK
Beneficiary Account Number: 5699 6300 6922
Beneficiary Name: STARLIGHT FASHION BOUTIQUE

Shipping


What’s the shipping cost?

Below are the rates for your reference:

Country

Estimated Delivery Time (Working Days)

For orders below RM150

For orders above RM150

WEST MALAYSIA

1 – 2

8.00

FREE

EAST MALAYSIA

3 – 5

12.00

FREE

Which country do you ship to?

At this time we only ship within Malaysia.

How long does it normally takes to ship out items once payment is made?

Your order will process within 24 hours and will ship within the next 48 hours, except for item(s) under PREORDER. PREORDER normally takes 2-3 week.

Where do I find my tracking number?

Tracking number will be provided via email once shipped. You can find the tracking number at Order Page too.

Where can I track my parcel?

Order can be tracked at HERE (POSLAJU) or HERE (SKYNET)

General


What is the status of my order?

At My Account page, you are able to view the recent order status.

Status:
“On Hold” – We have received your order but payment hasn’t been made or payment hasn’t been confirmed.
“Processing” – Funds have cleared in our account and order hasn’t been dispatched.
“Completed” – Order has been dispatched.

I do not receive my order for a long time, what should I do?

Kindly contact us via email (customer@starlightshop15.com) or fill up the form below.

Why do I need to sign up an account?

By signing up an account allows you to check the status of your orders and manage your billing and shipping details. Customer(s) details are used to process the order and are well kept secret and confidential with us.