Currently, STARLIGHT only provide shipping to Malaysia & Singapore

Postage Fees & Charges

West Malaysia – RM8
East Malaysia – RM12
Singapore – Depend on the total weight of parcel

Free Delivery

West & East Malaysia – Purchase more than RM150 and above

Your parcels are delivered using the following courier services Poslaju/Skynet.

+ All addresses are unable to make any adjustment once already in processing. (unless special case)
Please contact +(60)16 9230 715 or customer@starlightshop15.com for assistance.

Delivery Time

Pre-order: It takes about 2-3 weeks to arrive after payment.
Ready Stock: It takes about 2-4 working days to arrive.

*We try our best to prepare your orders and send them out by as soon as possible but orders can only be shipped during working days and hours. We hope our beloved customers might note that we do not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control.
Office Hours are from Monday to Friday, excluding Public Holidays.

During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfill the delivery promise due to large volume of orders, transaction and availability issues.

Redelivery

All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number and arrange for re-delivery with the post office or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. All parcels will be returned to us if being undelivered after 7-14 working days.

*Do take note that, STARLIGHT do not responsible for the re-delivery charges (RM15). Please keep tracking your parcel once it being mailed from us.