1. Delivery Area

At this time we only ship within Malaysia.

 
2. the shipping cost

Below are the rates for your reference:

Country

Estimated Delivery Time (Working Days)

For orders below RM150

For orders above RM150

WEST MALAYSIA

1 – 2

8.00

FREE

EAST MALAYSIA

3 – 5

12.00

FREE

 

3. Delivery Time

Order(s) will process within 24 hours and will ship within the next 48 hours, except for item(s) under PREORDER. PREORDER normally takes 2-3 week.

*Kindly take note that orders can only be shipped during working days and hours. We hope our beloved customers might note that we do not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control.
Office Hours are from Monday to Friday, excluding Public Holidays.

 

4. During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfill the delivery promise due to the large volume of orders, transaction and availability issues.

 

5. Redelivery

All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number and arrange for re-delivery with the post office or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. All parcels will be returned to us if being undelivered after 7 working days.

*Do take note that, STARLIGHT do not responsible for the re-delivery charges (RM15). Please keep tracking your parcel once it being mailed from us.